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Americas Self-Maintainer Program

Overview:

The HP Americas Self-Maintainer Program is intended for customers that have specific requirements to service eligible commercial HP Products they own or lease. Additionally they must have an existing service department staffed with their own employees to service their units.

HP Provides:

· Efficient and comprehensive start up support

· Direct management of applications for quick turn around and startup

· Startup materials including easy step by step checklists and guides

· Training available to all Self-Maintainers

Follow these steps below to learn more and become a Self Maintainer:

1) Review Self-Maintainer Program Documentation

2) Review appropriate Terms and Conditions for location and Tier

3) Apply to the Program

Step 1: Self-Maintainer Program Documentation:

Please review the below documents prior to applying to the program:

»	Self-Maintainer Customer Overview (478 KB)
»	Self-Maintainer Program and QuickStart Guide (967 KB)
»	Alternatives to Self-Maintainer (443 KB)

Step 2: Americas Self-Maintainer Agreements:

Please review the Terms & Conditions of HP’s Self-Maintainer Agreement to ensure that you meet the program requirements before proceeding to the application.

Parts and Labor Agreements:

»	Click here for the United States Parts and Labor Agreement (1.1 MB)
»	Click here for the Canada Parts and Labor Agreement (183 KB)

Parts Only Agreements:

»	Click here for the United States Parts Only Agreement (1.1 MB)
»	Click here for the Canada Parts Only Agreement (177 KB)

Step 3: How to apply to become an HP Self Maintainer:

After reviewing the information above and determining the Self -Maintainer Program will meet your business needs, click on the link for your country below to apply:

UNITED STATES Customers click here to apply

CANADA Customers click here to apply

Questions/Comments:

Self-Maintainer Support
Monday through Friday
7:00 a.m. to 7:00 p.m. Central

1.800.544.9976
Speak “Self Maintainer”

E-mail: selfmaintainersupport@hp.com

Fax: 1.877.481.5873