HP Business Partner FAQs

Who is this program intended for?

This program is designed for  resellers who are selling PCs, Printers and Supplies in the Small and Medium Business segment and who do not have an HP a PPS Silver, Gold or Platinum status.

 

What the the benefits?

HP business partner provides
Access to a dedicated call center trained to answer questions on products, current promotions and program features
Access to a dedicated portal featuring targeted product, training, promotions, sales and marketing tools  information
Access to special pricing under certain conditions (minimum deal value required)
Access to a dedicated Reward Program
Simplified access to post sales support
Access to a dedicated partner logo and certificate
Access to dedicated communications on selected HP offers


If I were HP Partner in FY13, will I automatically become HP Business Partner in FY13?

Yes, unless you obtained a PPS Silver or Gold status in FY14

If I were HP Partner in FY13, do I need to revalidate the T&Cs to stay HP Business in FY14?

No, no T&Cs revalidation is necessary, however you may be requested to update your business profile if you were an HP Partner before October 2012.

Do I need to pay to become an HP Business Partner?

No, HP Business Partner registration is free of charge.

Do I need to validate specific criteria to become an HP Business Partner?

HP Business must validate the program terms and condition and provide a business profile

Can I be a HP Business partner if I am already HP Silver or Gold Partner ?

PartnerOne status cannot be cumulated in the same Business Unit. You may be Silver  or Gold Specialist for EG and PPS HP Business

How do I join this program?

Log on to the HP Business Partner Portal and click on Register, or contact HP Business Partner Call centre.
UK: Phone: 02035646013 or Email uk.hppartnerregistration@hp.com
Ireland: Phone 015319338 or Email ireland.hppartnerregistration@hp.com
South Africa: Phone 214276540 or Email rsa.hppartnerregistration@hp.com

Can I contact somebody at HP if I have further questions on the HP Business Partner Program ?

Yes. You can contact the HP Business Partner Call centre:

UK: Phone: 02035646013 or Email uk.hppartnerregistration@hp.com
Ireland: Phone 015319338 or Email ireland.hppartnerregistration@hp.com
South Africa: Phone 214276540 or Email rsa.hppartnerregistration@hp.com

 

Will there be somebody speaking my language at the HP Business Partner Call Centre?

Yes. The HP Business Partner call centre is staffed with native speakers for each country where the program is live.

Does HP Business Partner cover printers and other HP products?

The HP Business Partner Program covers all PCs - Desktops, notebooks,  workstations, Thin Clients, RPOS, Displays and other related accessories as well as all Printers and related Supplies.